[Fraimework]
The Business-Driven IT Fraimework: A step-by-step process to transform your IT landscape
Nobody wants uneven performance. Some parts of your tech stack shine. Others are just being held together.
So we’ve built the Business-Driven IT Fraimework to help you improve operational efficiency and data integration so your business runs smoother.
But don’t worry. We’ll come in and figure it all out for you. Give you a clear report (green, yellow, red) on what’s working, and where your org could use a tune up. To get the ball rolling, signup for a free Business-Driven IT scorecard. Or look through the below Fraimework and click on the services that you most need.
At Fraimers, we follow a clear, structured process to ensure that every technology initiative aligns with your business goals. Below is a step-by-step guide that maps our services and products to each phase of your technology journey.
Go on the entire end-to-end journey. Or let us help you find what area will have the biggest impact for you right now.
[ Step 1: Discover & Assess In The Context of Your Business]
At Fraimers, we began development of our “Fraimework” to address the gap in how many consultancies approach discovery. IT consultants typically prioritize technical inventory and system mapping; however, they often overlook activities that capture the broader context, relationships, and business value of these systems and data assets.
Using our Fraimework, we provide the full insight into your systems and data wrapped in the context of your business.
Our Fraimework allows you to fully understand the assets that comprise your business and enable you to maximize the return on the investments already made in people, process, and technology.
How we capture the context, relationships, and business value of these systems and data assets:
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Data Literacy Assessment
Identify Data Champions
System Usability Discovery
Change Readiness Review
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Map Core Bus. to Systems
Document Manual Workarounds
Observe Live Workflows
Identify System Interdependencies
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Data Lineage for Key Entities
Data Glossary
Data Quality & Ownership
Identify Underused/High value Assets
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Map Systems to Business Capabilities
Evaluate System Lifecycle
Review Integration Landscape
Identify Automation Potential
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Governance Maturity
Policy-Practice Alignment
Data Security / Privacy Gaps
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Map System & Data to Bus. Objectives
Identify Innovation Opportunities
Map quick wins vs. long term transformation
Alignment of IT with KPI’s & Strategy
Objective:
Understand your business
Understand your challenges
Understand your goals
What We Do:
Conduct a thorough technology inventory, process mapping, and context capture (the essence of our Fraimework), with attention given to the deliverables called out in the diagram above, that are not typically included in a consultancy’s discovery.
Engage with your team to identify pain points, opportunities, and real business challenges and goals.
Aim to maximize the return on your prior technology investments so you can realize their full ROI, not 50%-80% as is typical.
Strategic Advisory (Advisory Lite / Strategic Partner / Fractional CIO): Offers executive-level insight without the cost of a full-time CIO, establishing baseline benchmarks and priorities.
Services/Products:
Discovery Report: Provides a holistic view, uncovering interconnections and unlocking the hidden value in your current investments.
[Step 2: Define the Vision & Create a Roadmap]
Taking the full deliverables from the discovery phase (including those not typically captured), we enable a holistic view into aligning with your business goals and creating a roadmap for their achievement. Capturing multiple perspectives (executive, departmental, to individuals), a broad assessment of business needs and drivers are represented.
Objective:
Align IT strategy with your business goals by setting clear objectives and milestones.
What We Do:
Develop a detailed IT vision, strategy, and roadmap that frames transformation initiatives in a customer-first context.
Prioritize key projects based on impact, feasibility, and business value.
Services/Products:
Strategic Advisory: Custom engagement packages that include IT roadmaps, budget plans, and maturity assessments.
Tech Stack Transformation: Modernization plans that reframe operational processes, ensuring all projects are scalable and aligned with strategic priorities.
[Step 3: Implement & Enhance Core Systems]
By uncovering the connections and value embedded in your existing systems, it enables you to fully understand your business assets and make the most of your investments in people, processes, and technology.
With a clear plan in place, we configure your platform to match your unique workflows. Our goal is to make your system intuitive, efficient, and tailored to how your team works, so your tools become a force multiplier instead of a burden.
Objective:
Realize full benefit of existing systems (prior tech spend) where beneficial for you.
Deliver robust and scalable solutions that seamlessly integrate with current operations.
Deliver a holistic solution that meets your needs and simplifies your architecture.
What We Do:
Execute system implementations from discovery to go-live. Either a custom build or a Quickstart, you choose what is best for your business.
Align IT service delivery with customer and employee needs.
Services/Products:
SaaS Systems: ERP’s, HRIS, CRM’s, SM’s, or most platforms with or without acronym’s, we have the expertise to implement, enhance, and integrate.
System Implementations: Projects like multi-org Salesforce setups, cloud-based data warehouses, and IT infrastructure modernization that ensure increased scalability and enhanced performance.
Salesforce Sales Cloud Quickstart (12 weeks): Launches sales solutions with pre-built dashboards, automated workflows, and training modules.
Salesforce Service Cloud Quickstart (9 Weeks): Transforms support operations by streamlining case management and boosting customer satisfaction.
Hubspot Sales Hub Quickstart (7 Weeks): Launches sales solutions with pre-built dashboards, automated workflows, and training modules.
Salesforce Field Service: Field Service is part of the Service Cloud but is a variable build, depending on your business’ needs. As such, we do not offer a Quickstart, rather only build to your exact specifications.
More information about Salesforce Sales Cloud
More information about Salesforce Service Cloud
More information about Salesforce Field Service
More information about Hubspot Sales Hub
[Step 4: Connect, Automate & Integrate]
Clean, accurate data is the foundation of any successful system. We securely integrate with your data and ensure it fits seamlessly into your platforms. This means your team can trust the information they’re using, make smarter decisions, and hit the ground running.
Objective:
Ensure the seamless flow of data and processes across all systems.
What We Do:
Develop and deploy clean, reliable automations that interconnect your tools.
Document every integration for clarity and future scalability.
Utilize cost-effective tools for your integrations and data transport.
Replace manual repetitive tasks with automation, freeing people for higher level work and reducing data errors.
Services/Products:
System Integrations
Our integrations are designed to build reliable automations that connect your CRM, ERP, HRIS, and other systems.
Clean, scalable, and fully documented integrations that eliminate guesswork.
[Step 5: Unify & Empower with Data]
Data only matters when it drives decisions. Fraimers helps you unlock your full potential by organizing, modeling, and connecting your data so insights flow seamlessly into your BI tools. We make sure your teams get fast, reliable access to the metrics that matter.
Objective:
Centralize data to drive strategic insight, informed decision-making, and operational efficiency.
What We Do:
Build cloud-based data warehouses that merge historical and live data.
Transform raw data into actionable intelligence with interactive dashboards and clear KPIs.
Empower teams to make data-driven improvements and foster long-term adoption of change.
Services/Products:
Data Warehousing
Data Warehouse Quickstart (6 weeks): Delivers a scalable data foundation with pre-built integrations and tailored dashboards using Snowflake.
Data Warehouse: A scalable data warehouse integrated with as many systems as you want to feed it. Snowflake makes ingesting & sharing data (internally, and externally should you choose) easy to do, and a potential revenue stream.
Business Intelligence & Data Insights
Data Insights Quickstart (4 weeks): Converts scattered data from your existing systems into actionable dashboards designed for Sales, Finance, Marketing, and industry-specific needs.
More information about Snowflake
[Step 6: Test, Train, & Optimize]
Before launch, we rigorously test every process, workflow, and integration to ensure everything runs smoothly. Then, we train your team so they feel confident using the new system, providing documentation and best practices along the way. Finally, we guide you through a smooth go-live, helping your team transition seamlessly and start realizing value immediately.
Objective:
Comprehensive testing that reflects systems performance to design.
Clear training that prepares all users to successfully embrace new capabilities with digestible change management.
Deliver an improved IT experience that will scale with your business.
What We Do:
Collaborative testing with your business SME’s to ensure delivery is fit for purpose.
Training your users in a manner that fits your company’s needs.
Provide immediate feedback and adjustments through short, focused reviews.
Hand-over your environment to your team and support them as a backstop, or support your business directly, the choice is yours.
Services/Products:
Strategic Advisory (Ongoing Support): Regular executive briefings and vendor management reports ensure transparency and continuous improvement.
Post-Implementation Support: Customized training, enablement sessions, and adoption metrics dashboards guarantee that your teams are fully empowered to use their new systems efficiently.
Contact Us
We’re here to help you reframe what’s possible. Send us a message and let’s build something great together.
email: sales@fraimers.com
phone: (804) 293-0390